Position Description

Social Scientist, Rooted in Trust
Location Remote
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The Rooted in Trust project works to combat COVID-19 rumors and misinformation in Afghanistan, Lebanon, Colombia, Mali, Sudan and South Sudan. We work to create impact at the local level and inform approaches to rumor management at the global level. The project is supported by a Global Technical Advisory team made up of media, humanitarian, data science and information management experts. In Phase 1 of the project, we collected more than 19 thousand rumors in 14 languages and supported more than 30 local trusted information providers. In this critical phase of the pandemic, we will build on these efforts to listen and respond to the information challenges faced by vulnerable groups in humanitarian contexts, encouraging open dialogue between citizens and scientists and stronger and more collaborative partnerships between information providers (such as local media) and humanitarian and health sources.


The Social Scientist is a key role in the Global Technical Advisory team. The Social Scientist will provide technical expertise to support an understanding of dynamics of decision making, risk assessments, and trust as they relate to the pandemic. This will include collaborating on adaptations to current rumor management methodologies and establishing sound analysis and coding frameworks. This expertise will feed into the development of tools, resources and research designed to help communities, media, and humanitarian and health communicators understand and respond to rumors in their contexts. The Social Scientists will also collaborate with actors at the regional and global levels to contribute to the development of coordinated approaches to social science during the pandemic, in line with best practices and social science evidence.


Due to the COVID-19 pandemic, Internews' headquarters and global offices are closed or partially remote. Internews staff are currently working remotely until at least 1 July 2021. This is a remote-first position.

All remote candidates will be considered. However, you must have work authorization in your location that does not require sponsorship from Internews. Additionally, there are locations in which Internews is not able to support fully remote work.


We are an organization of dynamic, mission-driven individuals who are passionate about our core values and about supporting positive change in the world. We pride ourselves on our commitment to innovation and flexibility. We believe that diverse teams are strong teams, and work to support an ethic of belonging, dignity, and justice for all people. Our current team includes a mix of genders, parents and non-parents, and people of multiple races, nationalities, ages, sexual orientations, and socio-economic backgrounds. We are an an EEO employer and encourage candidates of all races, genders, ages, orientations, ethnicities and national origins to apply, and welcome those with alternative backgrounds and experiences.

DAY-TO-DAY TASKS will include:

  • Support global and country-level teams in the analysis of qualitative rumor data and design approaches to gain a deeper understanding of trends in health-related behaviors such as information seeking ad usage, risk acceptance/avoidance, and perception towards vaccines;
  • Collaborate with the Lead Researcher to design and implement research to support improved risk communication practices in the pandemic;
  • Support rumor tracking activities conducted by Internews staff and partners by evaluating methodology and suggesting improvements where necessary;
  • Produce reports for health and humanitarian partners to improve their understanding of the concerns and questions among the affected population;
  • Provide input into the editorial process by providing regular updates on recurrent or emerging topics and trends;
  • Support monitoring and evaluation activities to assess impact, reach, and quality of the ongoing project;
  • Additional activities as agreed upon with project team; and
  • In all duties, an understanding of and demonstrated commitment to upholding Internews' Core Values.


  • Degree in social science, or a related field
  • Five years of relevant professional experience
  • Strong qualitative data analysis, research, and information management experience in fast-changing humanitarian contexts and with variable datasets
  • Experience and/or understanding of sentiment analysis and/or social media listening tools an asset
  • Strong understanding of the humanitarian system to ensure data collection and provision follow the Core Humanitarian Standards and information can be sourced in a timely manner among partners on the ground
  • Monitoring, evaluation, and learning experience a plus
  • Data visualization skills and knowledge of relevant software to produce infographics a plus
  • Familiarity with data collection tools such as Kobo Collect
  • Experience designing, implementing, or training teams in qualitative data analysis
  • Team-building skills and the ability to support a diverse staff in a challenging and highly fluid environment - experience with remote management highly prioritized
  • Strong interpersonal communication, organizational, teamwork, facilitation, and presentation skills
  • Strong writing skills and proven ability to produce high-quality work under tight deadlines
  • Self-motivated and able to work in a fast-paced environment
  • Fluency in English
  • Arabic, French, and/or Spanish fluency an advantage

This position is being offered and hired by Internews Network. Benefits will be consistent with Internews Network's offerings and will be reviewed during the hiring process. Additional information can be found on our Benefits page.

Internews Network is an an equal opportunity employer. Every qualified applicant will be considered for employment. Internews does not discriminate based on race, gender, gender identity or orientation, genetic information, age, national origin, marital status, disability status, political ideology, military or protected veteran status, or any other characteristics protected by applicable law.

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