Position Description

Animal Care Attendant
Location Headquarters
Job Code 103
# of Openings 2
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Company: Lollypop Farm, Humane Society of Greater Rochester

Department: Shelter

Position: Animal Care Attendant

Reports To: Animal Care Manager

Employment Part-Time

FLSA Classification: Non-Exempt

Schedule: Varies

Location: Fairport, NY 14450



Lollypop Farm, the Humane Society of Greater Rochester, has been helping animals and people since 1873. Our organization cares for around 7500 animals each year and makes possible a variety of programs to address issues that contribute to the surrender of unwanted animals. As an open-admission organization, we accept every animal in need of help. The Animal Care Attendant’s role is to keep the animals clean, fed and enriched throughout the day, and keep work areas clean and well stocked.


Essential Job Duties:

  • Provide compassionate care to all animals in the shelter
  • Provide enrichment and ensure the well-being of animals through walking, feeding, playing and cleaning
  • Monitor animal behaviors, including eating, drinking, and elimination patterns, to identify potential problems and notify the clinic as needed
  • Handle dogs of various temperaments and make recommendations for behavior modification
  • Provide daily animal movement throughout the shelter
  • Assist with laundry, garbage, dish and other shelter duties
  • Maintain a clean, sanitary, and orderly environment throughout the facility. Clean and sanitize equipment such as kennels, dishes, toys and leashes
  • Provide customer service as needed
  • Carry out responsibilities in accordance with the company’s policies and applicable state/ federal laws
  • Observe all safety rules and regulations for self and others
  • Perform other duties as requested (ie. Help with processing animals, hold animals for euthanasia etc.)


Education: High school diploma or equivalent education

Experience: Animal experience is preferred. Experience with large dogs and animals of various temperaments preferred.

Skills: Ability to read and comprehend instructions and correspondence. Ability to effectively present information in one-on-one and small group situations. Ability to apply basic mathematical concepts. Ability to apply common sense understanding to carry out detailed but involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Beginner computer skills, ability to learn internal software. Ability to handle animal chip scanner, dishwasher, washer and dryer, medical syringes, cleaning supplies, power washer and floor machine

Physical Demands: Employee is frequently required to: hear, stand, walk, sit, reach, handle, lift 20 pounds, carry 20 pounds, pull 20 pounds, kneel, crouch, see, speak and is required to lift/carry/pull/push 50 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.


Must Align with the Company Mission, Vision and Core Values:

Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care.

Vision: A just and compassionate world for all animals.

Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work – voluntarily offering time or money, no matter the amount – to support our mission.  Together, our core values unify and guide us to provide the best service to the animals, our community, our organization and ourselves.


  • Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. 
  • Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals.
  • Flexibility: We are willing and comfortable adapting to new circumstances and conditions.
  • Commitment: We are steadfast in our efforts to achieve our mission.
  • Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified.
  • Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community.
  • Respect: We are considerate and professional regard for all aspects of our work.




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