Position Description

Law Enforcement Assistant
Location Headquarters
Job Code 107
# of Openings 1
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Company: Lollypop Farm, Humane Society of Greater Rochester

Department: Law Enforcement

Position: Law Enforcement Assistant

Reports To: VP for Humane Law Enforcement

Employment Type: Part-Time

FLSA Classification: Non-Exempt

Schedule:Varies

Location: Fairport, NY 14450

 

Overview

Lollypop Farm, the Humane Society of Greater Rochester, has been helping animals and people since 1873. Our organization cares for around 7500 animals each year and makes possible a variety of programs to address issues that contribute to the surrender of unwanted animals. As an open-admission organization, we accept every animal in need of help. The Law Enforcement Assistant’s role is to assist with the office administrative functions of the Law Enforcement Dept. by providing clerical duties, filing, data entry, and keeping of statistics.

 

Essential Job Duties: 

  • Receives incoming calls, determines nature and urgency of calls, and coordinates appropriate response. Answers incoming emergency telephone calls and directs them to appropriate officer
  • Assists citizens with requests for service and general inquiries utilizing a computer system to enter and retrieve data related to calls and contacts
  • Secures and maintains evidence and associated monitoring and record keeping. Records and files citations to incidents and maintains report files. Sets up and maintains files, databases and arrest folders
  • Keeps the VP for Law Enforcement and officers informed of activity. Receives and transmits information to law enforcement personnel/agencies via 2-way radio, telephone, MDC (mobile data computer)
  • Enters, deletes, corrects, verifies, and retrieves information into various computer systems using teletype information, codes and reference materials; and walk-ins
  • Checks daily logs; maintains daily department blotter
  • Maintains the Record Management System (RMS), enters data into the computer, and generates a variety of law enforcement management system reports
  • Perform routine clerical tasks (including copying, faxing, filing, record keeping)
  • Serves as a personal assistant to command staff and provides a variety of administrative assistance as needed
  • Composes a variety of correspondence, reports and other materials requiring independent judgment as to content, accuracy and completeness
  • Maintains inventories and orders departmental supplies and materials
  • Responds to requests for information received by mail or fax from police/military agencies, social services and from law enforcement personnel on a walk-in basis then documents, records and files same.
  • Conducts electronic and file searches in response to various government agencies, data entry and verification of crime related materials and data compilation to be included in reports utilizing a variety of law enforcement related software
  • Attend in-service training as required
  • Carries out responsibilities in accordance with the objectives, policies and procedures as set forth by the Law Enforcement Department and the New York State Division of Criminal Justice Services (DCJS).
  • Observe all safety rules and regulations for self and others
  • Other duties as requested

Candidates must be willing to complete certification within one year from the Federal Emergency Management Administration, National Incident Management System IS-700 Introduction to NIMS, IS-800 National Response Plan, IS-100 Introduction to Incident Command, and IS-200 Incident Command for Single Resources.

No felony convictions or disqualifying criminal histories within the past seven years

 

Education: High school diploma or GED equivalent required. Graduation from an accredited college or university with an Associate’s Degree in Secretarial Science, Office Technology, Criminal Justice, Police Science or a closely related field preferred.

Experience: One year of paid customer service experience handling high-pressure situations and dealing with difficult public contact encounters over the phone or in person required. Two years of general office, communications, or records management experience preferred. Experience in a non-profit environment is preferred.

Skills: Demonstrated and comprehensive computer skills and expert word processing skills; experience with multiple applications including MS Office, and PetPoint. Knowledge of basic office equipment, including computerized equipment and familiarity with MS office software preferred; ability to produce and manage spread sheets. Excellent written and verbal skills and strong interpersonal and conflict resolution skills, including attention to detail and proof reading skills required. Ability to read and interpret business documents. Ability to write routine reports and business correspondence. Ability to speak effectively with public groups and employees throughout the organization. Ability to manage in a fast-paced, deadline-driven environment with responsibility for multiple projects.  Some knowledge of modern law enforcement principles, procedures, techniques, and equipment required. Ability to learn the applicable laws, ordinances, and department rules and regulations. Ability to communicate effectively orally and in writing. Ability to establish and maintain effective working relationships with subordinates peers and supervisors. Ability to follow verbal and written instructions. Ability to learn the City's geography. Ability to manage multiple projects and meet deadlines.

Physical Demands: While performing the duties of this job, the employee is frequently required to stand, walk, sit, speak, hear and see.  Occasionally required to lift, carry, push and pull 50+ pounds, climb, balance, stoop, kneel, crouch, crawl, reach, handle and feel.  Position requires animal handling and lifting.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of this position.

 

Must Align with the Company Mission, Vision and Core Values:

Mission: Together with our community, we better the lives of animals through justice, prevention, and life-saving care.

Vision: A just and compassionate world for all animals.

Core Values: We embrace and recognize that Lollypop Farm donors are the heroes of our work – voluntarily offering time or money, no matter the amount – to support our mission.  Together, our core values unify and guide us to provide the best service to the animals, our community, our organization and ourselves.

  • Compassion: We show empathy and sympathy for what people and animals are experiencing through positive and constructive actions. 
  • Communication: We exchange thoughts, feelings, and ideas in pursuit of mutually-accepted goals.
  • Flexibility: We are willing and comfortable adapting to new circumstances and conditions.
  • Commitment: We are steadfast in our efforts to achieve our mission.
  • Teamwork: We collaborate and communicate to achieve common goals, understanding that the organization thrives when unified.
  • Integrity: We act with honor, fairness, and respect for animals, individuals, the organization, and our community.
  • Respect: We are considerate and professional regard for all aspects of our work.

 

EOE/ADA

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